Frequently Asked Questions
Everything you need to know about our premium dice and subscriptions.
When will my monthly dice subscription ship?
Subscription boxes are processed on the 1st of every month and ship within 3-5 business days. You will receive a tracking number via email as soon as your set is on its way.
What materials are used in your premium dice sets?
We offer a variety of high-quality materials including hand-poured resin, zinc alloy metals, and genuine semi-precious gemstones. Each product page lists the specific materials used for that set.
Can I cancel or pause my subscription at any time?
Yes, you have full control over your subscription. You can pause, skip a month, or cancel directly through your customer account portal with no hidden fees or commitments.
Do you offer international shipping?
We ship our dice sets globally. Shipping costs and delivery times vary by destination, and any applicable customs fees or import duties are the responsibility of the customer.
What is your return policy for damaged items?
We take quality control seriously. If your dice arrive chipped or with manufacturing defects, please contact us within 14 days of delivery with a photo for a free replacement.
Are the dice balanced for fair gameplay?
Absolutely. While our sharp-edge resin and metal dice are designed with aesthetics in mind, they are precision-crafted to ensure a fair distribution of rolls for your tabletop adventures.